Politique d’expédition

SHIPPING & DELIVERY POLICY

Processing Time

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or holidays.

Shipping Methods & Delivery Time

Canada

Standard Shipping: 3–6 business days
Express Shipping: 1–3 business days

United States

Standard Shipping: 6–10 business days
Express Shipping: 2–6 business days

Shipping Delays

Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other unforeseen factors.

We are not responsible for delays caused by shipping carriers or customs.

Shipping Fees

Shipping fees are calculated at checkout based on your order and destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.

If you experience any issues, please contact the shipping carrier directly.

Contact

If you have any questions about your order or shipping, please feel free to contact us at:
Naturalwayhair@gmail.com